Privacy Policy

1. Introduction

SchoolGPT.pk ("we", "our", or "us") is committed to protecting the privacy of our users, especially students. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, mobile application, and services (collectively, the "Service").

We're committed to protecting your privacy and ensuring the security of your personal information.

We take the privacy of Pakistani students seriously and comply with all applicable data protection laws. Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Service.

2. Information We Collect

2.1 Personal Information

"Personal Information" refers to any information that can be used to identify you. We may collect personal information that you voluntarily provide to us when you register for the Service, express interest in obtaining information about us or our products, or otherwise contact us. The personal information we collect may include:

• Name
• Email address
• Phone number
• School or institution
• Grade level
• Age
• Educational board (Punjab, Sindh, Federal, KPK, etc.)
• Login credentials
• Payment information (for premium services)

2.2 Usage Information

We automatically collect certain information when you visit, use, or navigate the Service. This information does not reveal your specific identity but may include:

• Device and usage information
• IP address
• Browser and device characteristics
• Operating system
• Language preferences
• Referring URLs
• Device name
• Country
• Information about how and when you use our Service

2.3 Educational Information

As an educational platform, we may collect:

• Study preferences
• Learning progress
• Quiz results and performance metrics
• Notes and study materials created by you
• Questions asked to our AI tutor
• Time spent on different educational activities

3. How We Use Your Information

We use the information we collect for various purposes, including to:

• Provide, operate, and maintain our Service
• Improve, personalize, and expand our Service
• Understand and analyze how you use our Service
• Develop new products, services, features, and functionality
• Communicate with you about updates, security alerts, and support
• Provide customer support and respond to inquiries
• Process transactions and send related information
• Prevent fraudulent transactions, monitor against theft, and protect against criminal activity
• Personalize educational content based on your board, grade level, and learning progress
• Generate insights about educational trends and learning patterns (in anonymized form)

4. Disclosure of Your Information

We may share information in the following situations:

4.1 With Service Providers

We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work.

4.2 With Parents or Guardians

For users under 18, we may share educational progress and usage information with parents or legal guardians who have created linked accounts.

4.3 For Business Transfers

We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

4.4 With Your Consent

We may disclose your personal information for any other purpose with your consent.

4.5 Legal Requirements

We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, judicial proceedings, court orders, or legal processes.

5. Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.

6. Data Retention

We will only keep your personal information for as long as it is necessary for the purposes set out in this Privacy Policy, unless a longer retention period is required or permitted by law. When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it.

7. Children's Privacy

Our Service is intended for users who are at least 13 years old. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with personal information without your consent, please contact us so that we can take necessary actions.

For users between 13 and 18 years of age, we collect and process information with the consent of parents or legal guardians where required by applicable law.

8. Your Privacy Rights

You have the right to:

• Access the personal information we have about you
• Correct inaccurate or incomplete information
• Request deletion of your personal information
• Object to our processing of your personal information
• Request restriction of processing of your personal information
• Request transfer of your personal information
• Withdraw consent where we rely on consent to process your information

To exercise these rights, please contact us using the details provided below.

9. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Service and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

For more information about the cookies we use, please see our Cookies Policy.

10. Changes to this Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: [email protected]
Address: 123 Education St, Gulberg III, Lahore, Pakistan